Leadership

Leadership

BAYS was founded by William F. Bowman who held the title of Executive Director and President until his retirement in December 2009. Under his direction, BAYS became and remains one of Florida’s largest Department of Juvenile Justice non-residential providers. BAYS is governed by a diverse Board of Directors and has a Senior Leadership Team that imparts many years of juvenile justice, child welfare, and high level management experience.

The BAYS Senior Leadership Team is comprised of:

  • Robert Patterson, President/Chief Executive Officer
  • Jennifer Haynes, Chief Operating Officer
  • Heidi Lacy, Vice President of Support Services
  • Danielle Dickerson, Chief Financial Officer
  • Elvin Martinez, Jr., Director of Community Relations
  • Adam Cohen, Director of Behavior Health Services 
  • Owanna Stout, Senior Director of Diversion Services
  • Christine Pringle, Senior Director of Programs
  • Angela Hammock, Director of Diversion Services, Eastern & Western Regions
  • Charmaine Bens, Regional Director, Southern Regions
  • Sarah Barsalou, Director of Community Supervision Program
  • Michele Unger, Training and Development Manager
  • Jesus Guzman, Director of Information Technologies

 

Robert Patterson brings 25+ years of professional experience in the fields of juvenile justice and child welfare. Robert started his career in 1994 spending more than 19 years providing regional and national leadership development to staff serving at risk children in juvenile justice programs. He also spent several years providing supervision in child welfare programs. Robert received his Bachelor’s degree from Limestone College in 1994 and his Master’s degree in High and Post-Secondary Education from Argosy University in 2014. He is also a graduate of the 2016 class of Leadership Tampa Bay.  In his spare time, Robert serves as a member of the football coaching staff at Steinbrenner High School

Jennifer Haynes joined the BAYS team in June 2015 as a JDAP Consulting Clinician and was promoted to Regional Director of Diversion Services for the North/Central Region in July 2016 and recently in 2019, Jennifer was promoted to Chief Operations Officer.   Prior to joining BAYS she spent 15 years with the Florida Department of Juvenile Justice. Her roles included Juvenile Probation Officer, Assistant Chief Probation Officer, and Chief Probation Officer. During that time she worked on several major initiatives around juvenile justice reform while overseeing juvenile probation operations. Jennifer has a Bachelor’s degree in English from the University of Florida and a Master’s degree in Criminal Justice from the University of Central Florida.

Heidi Lacy joined BAYS in October 2018 as the Director of Human Resources and promoted to Vice President of Support Services in 2021.  She received her Bachelor’s degree in Human Services from Florida State University. Heidi brings experience and knowledge working in small and large Social Services organizations. She obtained her Human Resource Certification, SHRM-CP, in 2016, which recognizes her as an expert and leader in the field. In her spare time, Heidi enjoys spending time with family and friends enjoying the outdoors. 

Danielle Dickerson serves as Chief Financial Officer of BAYS and her career spans more than 20 years of varied experience in financial management, business leadership and strategic planning.  Before she was named CFO, Ms. Dickerson served as the Director of Finance and Operations for non-profits in Colorado.  She spent several years in finance and business development leadership roles serving survivors of Domestic Violence and Sexual Assault.  During her tenure, Ms. Dickerson was instrumental in building out the finance business support capabilities, maximizing productivity and strategic planning.  Ms. Dickerson earned her bachelor’s degree in accounting from Prairie View A&M University and is a Certified Life Skills Coach.  After obtaining her bachelor’s degree she worked at the accounting firm PricewaterhouseCoopers as an auditor where she served clients in oil & gas, joint venture and government industries.  Outside of work, Danielle loves to travel, yoga and enjoys watching sports..

Elvin Martinez, Jr. joined BAYS in July 2014 as the Director of Community Relations. He brings over 25 years of professional experience in the fields of criminal justice, juvenile justice, and governmental relations. Elvin currently serves as the elected President of the Florida Juvenile Justice Association (FJJA), Chairs the Circuit 13 Juvenile Justice Advisory Board, and is President of the West Tampa Chamber of Commerce. Elvin also serves on the St. Joseph Catholic Church Parish Pastoral Council. His advocacy and focus on legislative and policy matters helps BAYS play an active role in improving the array services that are available to the children and families that we partner with.

Adam Cohen joined BAYS in September 2014 as the Director of Clinical Services and was promoted to Director of Behavioral Services in 2019, then promoted to Director of Behavior Health Services in 2020.  Adam has worked as Florida Department of Juvenile Justice Juvenile Probation Officer, an inpatient therapist in a State Inpatient Psychiatric Program (SIPP), an outpatient therapist, and a clinical assessor. Adam has a Bachelor’s degree in Criminal Justice and a Master’s degree in Social Work from the University of Central Florida. He is also a Licensed Clinical Social Worker and a Qualified Supervisor of licensed clinical interns. Adam and his wife are proud parents of five wonderful children.

Owanna Stout joined BAYS as a Senior Case Manager in 2014. She brought with her a wealth of knowledge in the juvenile justice arena, which was honed while working with the Florida Department of Juvenile Justice. At BAYS, she quickly moved up the ranks and within 6 months of being hired, she was promoted to the Supervisor of Circuit 7. Owanna continued to excel within the organization, which was evident when she was named the 2015 Supervisor of the Year. Owanna received a Bachelor’s of Science degree in Social Sciences from her hometown university, the University of the Virgin Islands. She also holds a Master’s of Science degree in Criminal Justice from Nova Southeastern University. Her most recent promotion as the Regional Director of Diversion Services for the North Region will allow her to continue her work in the juvenile justice system that she began in 2007. 

Christine Pringle joined BAYS in 2021, as Senior Director of Programs.  She is a Licensed Mental Health Counselor and Masters Certified Addiction Professional.  Christine is originally from Chicago, Illinois and completed her Master’s Degree in Counseling at Webster University.  She has over 14 years of community service, clinical and counseling experience across a variety of settings including case management, crisis intervention, structured outpatient programs, inpatient psychiatric, large nonprofits, residential and private practice.  Christine is also a NAMI Pasco board member and a Keiser University Advisory Board Member.  She has also provided clinical and administrative supervision to mental health counseling students, interns and professionals.  As a leader in her field dedicated to increasing access, knowledge and advocacy to behavioral health care, Christine, is active in her community promoting and educating on individualized, proactive and normalized approaches to mental health care.  Christine believes that healing is a collaborative endeavor that requires an interconnected and supportive approach. Through her work, she is passionate and committed to helping individuals and families overcome the challenges and barriers that come along with mental health.

Angela Hammock joined BAYS in November 2009 as a Case Manager in the Tampa's Circuit 13 program office. In 2012, she was promoted to Senior Case Manager and in 2016 she was promoted to Circuit 13 Supervisor. In 2018, Angela received the Supervisor of the Year award at BAYS. Angela holds a Bachelor’s of Science degree in Criminology at the University of South Florida.  Her most recent promotion as the Regional Director of Diversion Services for the South & Central Region will allow her to continue her work in the juvenile justice system that she began in 2009. 

Charmaine Bens joined the BAYS team in June 2013 as a Senior Case Manager in Palm Beach County.  In March of 2014,  she was promoted the Circuit Supervisor.  During that time Ms. Bens helped to solidify meaningful relationships with the Department of Juvenile Justice and the local State Attorney’s Office.  In 2016, Ms. Bens was instrumental in starting the JDAP Program in St. Lucie County.  During her tenure with the agency, the slots have increased in both areas and the programs have continue to thrive.  In August of 2021, Ms. Bens was promoted to Regional Director.  Ms. Bens earned her Bachelor’s Degree from Florida Atlantic University in Interdisciplinary Studies in 2009.  Shortly after graduation she began her career in diversion services.  Ms. Bens is the proud parent of three children. 

Sarah Barsalou joined BAYS in 2013.  She has served in several capacities while at BAYS, including Circuit Supervisor, Regional Manager of Diversion Services, Training Coordinator, and now as Director of the Community Supervision Program.  She came to BAYS experienced in the juvenile justice field after working for 8 years at the Florida Department of Juvenile Justice.  She is a certified trainer in CPR/First Aid/AED and Motivational Interviewing, and has also served as a trainer for DJJ’s DRAI (Detention Risk Assessment Instrument), PAR (Protective Action Response), and Suicide Prevention.  She graduated from UCF with a Bachelor’s Degree in Criminal Justice.  She’s currently involved in Circuit 9’s Circuit Advisory Board where she serves as the membership committee chair.  She resides in Sanford, FL with her two boys and enjoys her involvement in her church, playing piano, and watching UCF Knights football. 

Michele Unger joined BAYS in 2021 and serves as the Training and Development ManagerPrior to joining us, Michele spent several years in child welfare, where she transitioned from her role as a Senior Child Protective Investigator into child welfare training and development. She spent 6 years with the USF Child Welfare Training Consortium in a variety of roles. During this time, she trained field staff, managed statewide training teams, and coached, trained, and certified other child welfare trainers throughout Florida. Michele holds a Bachelor in Psychology from the University of Florida, and a Juris Doctor from Stetson College of LawShe is an unabashed adventurer and animal lover. On her free time, Michele relishes her time with family and friends. She travels as often as possible and is forever seeking clear blue waters and snow-white sand bars on her paddle board.  

Jesus Guzman joined BAYS in May 2018 as Information systems Administrator and promoted to Director of Information Technologies in 2019.  Born and raised in Puerto Rico, Jesus has over 20 years experience in the Information Technology industry.  During his career, he  has directed operations in various technology consulting firms, deploying the  latest technologies and achieving excellent client retention.  Before joining BAYS, he labored for 11 years in a Tampa based non profit organization.  On his free time, he enjoys Florida's outdoors with his family, Kayaking and participating in local 5k events.